This is to inform our esteemed clients of the terms and conditions that are applicable when you use or transact business on our website www.tellushealth.com where we refer to ourselves as “Tell Us”. Transactions on Tell us are subject to the transaction policies that govern the website wherein mere visits or use would be under the purview of policy guidelines set by VIN BIOTECH SYSTEMS LIMITED, having its registered office at No.2, 2nd Cross Street, M E S road, Tambaram East, Chennai- Tamil Nadu -600059 and incorporated under the companies act of 1956.
Any use of this website and the contents herein, by means of copyright infringements in part or whole or part, for commercial use is strictly prohibited. Modifications, distribution or reposting our content is also not allowed for any purpose.
“Tellus Healthcare” reserves the right to change our terms & conditions from time to time and holds no obligation to inform you and we would advise our customers to go through this page regularly for updates or changes. Accessing our website for any purpose automatically means that you have agreed to all our stipulated terms and conditions hence the perusal of the entire document with all contents listed below becomes an absolute necessity.
“Tellus Healthcare” grants you in return non exclusive and non transferrable limited privileges to access and use the site.
For ease in transactions we would refer to “You” as a legal person who has agreed to become a member of our site by providing data required by us to help transact business with you in a smooth and efficient manner. We would only allow use of the website to people who are considered fit to form contracts that are legally binding in applicable courts of law. Minors, people who are found legally incompetent and people who have been termed insolvent are not eligible to conduct transactions on this website. The tellushealth.com website is not available to persons whose membership has been suspended or terminated by the company for breach of any of the terms and conditions mentioned. Persons who try to send objectionable material or indulge in acts against local established norms and laws are also not eligible to transact on this website. Customers are also advised that state laws differ across state borders within India and local state laws from the customers end are applicable with regard to the use of this website.
Any information you provide to us in the registration process by e-mail, mail or by written letter to any of our offices or virtual health store will be regarded as your personal information. We will protect your Information in accordance with our security policy and personal policy. Please do visit the relevant sections for further information on those. The onus and responsibility of maintaining the confidentiality of your password and account lie with you solely as stipulated in the security policy page. If “Tell us” feels that any information by members is untrue, misleading or incomplete during the registration purpose we reserve the right to suspend or block access to our site.
“Tellus Healthcare” also advises its members not to share extremely confidential or secretive information. The information we require is only to service your requests. All information that we receive on our site is basically considered of a non confidential nature. We however do not have a policy to share disclosed information without your express consent.
“Tellus Healthcare” also requests you to update your registration details from time to time. We are not responsible for delivery of goods to the wrong address as we will only deliver according to the details you maintain with us. In an event of delivery to a wrong address on account of registration details not being properly updated “Tellus Healthcare” would be obliged to charge additional charges on extra costs involved.
Providing your information will allow us to modify, display or transmit your ideas and suggestions from time to time if deemed fit.
Tell Us has taken great care to provide the most accurate information on this website. The colors of the product may vary in some cases as it depends from the quality of each monitor that our clients may use. The prices that we have quoted for our products are deemed accurate during the publication of product description. In the event that a product carries incorrect pricing details due to human error or prices having changed from the date of publication, “Tellus Healthcare” reserves the right to refuse and or cancel orders placed for that product, If the product has already been dispatched we would either contact you for instructions or cancel your order with a notification to the same effect. Tellus Healthcare would also like to bring to your attention that all product dimensions are rough and close proximate and might vary slightly from the end product itself. We however try to keep the information as accurate as possible.
Charges to membership with “Tellus Healthcare” is absolutely free however in the future we may offer new services where charges could be applicable. “Tell Us” reserves the right to implement and effect these policies without prior information.
Cancellation by tellushealth.com
In case we are unable to process certain orders due to unforeseeable circumstances. We reserve the right, to refuse or cancel the order for the same. These situations would largely be due to limitations on available quantities of the product or discrepancies in information provided with regard to card details. In the case of a cancellation after your card has been charged we would immediately reverse the amount back to your card. In case we are cancelling the order only in part then we would charge only for the quantities being shipped to you.
Cancellations by the customer
Cancellation orders are not applicable if products are already shipped out to customers. If we do receive your cancellation order before we process and ship the order then we will refund the amount paid by you after we implement the cancellation charges.
Fraudulent Transactions or declined Transactions
“Tellus” would initiate legal proceedings against people who use the site for fraudulent purposes and reserves the right to recover any charges that might be incurred on goods, delivery, collection or legal fees incurred therein. All onuses with regard to credit card and debit card transactions lie solely with the owner of the card. You are advised to not use anybody else’s card for this purpose. We would also be obliged to bring such practices to the notice of law enforcement agencies.
“Tellus Healthcare” does not hold itself responsible or assume liability, with regard to losses or damage that might arise as a result of
Transactions that lack authorization
Exceeding mutually agreed preset limits between you and your bank or
Payment related issues with regard to the transaction
A “Declined transaction” status for various reasons.
When an order is accepted and processed by “Tell Us” we would inform you of the same by e mail and then process your payment before we make the dispatch
“Tell Us” accepts currency only in Indian Rupees against payment for its products or services. Any other form of currency is strictly unacceptable.
Credit card/Debit card
Details collected are by the Bank and subsequently the lending companies like Master, Visa etc that you are a customer of. “Tellus Healthcare” is not liable for any losses that might arise from your card as we do not own any maintain any information with regard to the same. All clients are expected to give correct details with regard to their credit or debit card that we are obliged to share with law enforcement agencies if approached by the proper channels of law.
Sale in India Only
All products and services by “Tellus Healthcare” are meant for sale solely within the Union of India unless specifically mentioned otherwise. “Tellus Healthcare” takes no responsibility for the supply or refund of goods from countries outside of India and to comply with their existing local laws unless so specified
“Tellus Healthcare” has a shipment contract for all orders. The risk of loss and title for such items lie with you upon our delivery to the carrier. “Tell Us is not responsible for any reasons of goods damaged at the customers end.
“Tellus Healthcare” reserves all rights to refuse services at any given point of time. We also reserve the right to suspend our services if we face technical problems or corruption of our systems.
This User Agreement shall be construed in accordance with the applicable laws of India. The Courts at Chennai shall have exclusive jurisdiction in any proceedings or disputes arising out of this agreement. All disputes shall be referred to an arbitrator appointed by “Tellus Healthcare” and the decision thereof will be final and binding on all parties concerned. The arbitration will be held in Chennai. The High Court of Chennai shall have the jurisdiction and the Laws of India shall apply.
All headings used are for reader understandability and easy use. They have no standing in a court of law.
All clients are hereby notified that you consent to communication in the electronic format when you correspond with us by electronic mail. “Tellus Healthcare” will communicate with you as well by e mail or with bulletins on the website.
All content that are available on this website are copy righted and the sole property of “Tellus Healthcare” and or our esteemed manufacturing partners. Unauthorized duplication or plagiarism is strictly prohibited unless permitted otherwise. If copying, redistribution or publication of copyrighted material is permitted, no changes or modifications would be permitted.
This clause holds good even in the event of a termination or expiry of the user agreement.
Your Confirmation and Agreement
To use the website in good faith under the stipulated laws of the land when transacting business with “Tellus Healthcare” or its affiliates.
You will use the website at your sole discretion with acceptability of any risk that might arise therein.
You agree to adhere to all stipulated sale conditions mentioned in the site with regard to product purchase.
Provide accurate information to the best of your knowledge with regard to any information required of you.
Provided and fulfilled all legal details for products to be shipped to the address you have provided.
Agree to use the product for personal use and in no way resell the product or barter it for commercial purposes.
Allow us to contact you on the telephone number you have provided us for any clarifications at the time of registration. This is done keeping in view the laws of the Telecom regulatory Authority of India.
Images shown on the site are not up to size and scale and are shown for reference and there could be slight variations in the end product itself.
In case of supplier the onus lies with them to provide accurate information about the products they wish to sell on the site.
Strict don’ts on the site
Trying to access unauthorized systems
Disrupting networks of affiliate members or parent organizations of the website.
Spreading content that is deemed obscene, vulgar abusive, threatening or harmful
Disseminating material that is considered unacceptable by law.
Disrupting other people’s use of the site.
Violating the security of the site
Submitting content with viruses with malicious intent
Spamming or flooding the site with intent to create mischief
Unsolicited e mails that promote other businesses.
impersonate another person
upload sexually graphic or violent material
Use people photographs without their written consent
Strictly not use photographs of minors
Use work of other peoples copy righted work without their written approval
Engage in blasphemous writings
Engage in financial transactions that are considered illegal.
“Tellus Healthcare” will not be held for any loss, damage or penalty as a result of delays or failure to deliver due to causes beyond our control, that could include embargo, governmental regulation, fire, explosion, accident, theft, vandalism, riot, acts of war, strikes or other labor difficulties, lightning, flood, windstorm or various unavoidable and unforeseen circumstances.
Limitation of Liability and Disclaimers
The disclaimer is an essential part of any user agreement. “Tellus Healthcare” provides content from different manufacturers and takes care to see to it the content is as accurate as possible but cannot claim responsibility if any accuracies lie within. However the disclaimer does not apply to cases with regard to warranty and manufacture guarantees of the product. “Tellus Healthcare” will not assume responsibility or liability for any functional technical problems that the site may face and limits its liability to a limited period for orders transacted with you.
Reviews, Suggestions and Feedbacks
“Tellus Healthcare” does not endorse the content provided by visitors to the site but however reserves the right to use the information the way it considers best for any promotional purposes in the future. Any information we receive as feedbacks, reviews or suggestion are considered non confidential in nature. You are wholly responsible for content you post on the Tellushealth.com website. Content posted does not necessarily reflect the views of “Tellus Healthcare”
You may not provide hyperlink texts or links without the express approval from the management of the site. Providing links to sites that contain pirated material is also strictly forbidden
No waiver by either party of any breach or default hereunder is a waiver of any preceding or subsequent breach or default. The failure of either party to exercise any of its rights under this Agreement shall not be deemed a waiver or forfeiture of such rights or any other rights provided hereunder.
This Agreement constitutes the entire agreement and operating rules for the Website established by “Tellus Healthcare” of the parties with respect to the subject matter hereof
This user agreement stands terminated if you inform us by e mail or registered post of your decision to discontinue with our services. On termination you will also have to stop use of the website in the future. “Tellus Healthcare” can terminate the user agreement at any time without advance notice for reasons it deem fit but you are obliged to honor pending payments for any final purchase from your side prior to the termination of the user agreement